Shipping Methods and Delivery Times
1. Domestic Shipping within Portugal:
Our products located in Portugal will be shipped to your doorstep securely and with tracking, using the CTT or most optimized and suitable shipping company.
- Estimated Delivery: 1-7 Business Days
2. International Shipping:
Our products will be delivered to your doorstep securely and with a guarantee by the CTT or the courier service selected by our system, ensuring the fastest and safest delivery to the countries supported on our website.
- Estimated Delivery: 2-15 Business Days
*You can view the estimated delivery time after entering your address in the checkout section.
*Once your product has been shipped, you will immediately receive a shipping confirmation email with tracking information.
Please note that international shipments may be subject to customs clearance procedures, which can cause delays beyond our original delivery estimates.
For more information go to Shipping Policy
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What materials are your bags made from?
Most of our bags are crafted from premium lambskin and cowhide leather, chosen for their durability, softness, and luxurious appearance, ensuring that each bag not only looks beautiful but also stands the test of time.
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Are your products Environmentally Friendly?
Absolutely. We are dedicated to sustainable practices and ethically sourcing our leather. Our commitment extends to minimizing our environmental impact at every stage of production. We believe in creating stunning products while honoring our responsibility to protect and respect the planet.
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How Do I Track My Order?
Once your order has been shipped, you will receive an email with your Tracking Number. To track your order, simply visit the Track Order section on our website. Enter your Order Number along with your Email, or only your Tracking Number to view detailed tracking information and stay updated on your delivery status.
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What is your return policy?
Returns are accepted within 14 days of purchase if the item is unused and not as described on our website. We aim to ensure that you are fully satisfied with your purchase, and we appreciate your understanding in following these guidelines. For more details, please refer to our Return Policy page.
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Do you ship internationally?
Yes, we ship to many locations across Europe. You can check the available countries from our regions list on the top of the page. For mobile users, you can access the list by clicking the three-line icon in the top left corner.
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How do I care for my Lambskin Leather bag?
Lambskin Leather is delicate and requires gentle care. Avoid direct sunlight, heat, and moisture. Clean with a soft, dry cloth, and use a specialized cleaner if needed. Apply a light coat of leather conditioner periodically to maintain softness. Store in a cool, dry place, preferably in a dust bag, to protect it from damage.
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How do I care for my Cowhide Leather bag?
Cowhide Leather is durable and easier to maintain. Wipe it regularly with a soft, damp cloth and use a mild leather cleaner for tough stains. Apply leather conditioner every few months to keep it supple. Avoid prolonged exposure to sunlight and moisture. Store in a cool, dry place, preferably in a dust bag, to protect it.
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Do you offer Wholesale purchasing options?
Yes, we offer wholesale options for businesses interested in selling our products. If you're looking to purchase our bags in bulk, please visit our Wholesale page for more information.